Customer Support
澜若乾供应链管理(武汉市)有限责任公司 is responsible for customer support on MythosReel. Submit and track requests for viewer orders, studio services, playback, accounts and privacy through the channels below.
Viewer orders
For receipts, digital delivery, playback access, refunds, chargebacks and privacy requests, select the relevant viewer request type and include the order number where available.
Producer services
For invoices, localization, campaign creative, managed preservation, publishing review and studio technical support, select Producer service so the request reaches the correct team.
澜若乾供应链管理(武汉市)有限责任公司 operates both contact channels below. They are internal service workflows of one company, not separate legal entities.
Open a support case
This request is routed to the viewer support team at 澜若乾供应链管理(武汉市)有限责任公司 and stored with an audit trail.
Track a request
Enter the case reference and the exact email used when it was submitted.